Monday, March 23, 2020

Change In Operating Hours And Procedures

We are taking all orders on mylhbs.com. Delivery options include:

1. Place order online and have it shipped to you. This is averaging 2 - 3 business days.

2. Place orders for Curbside/No Contact delivery. This is averaging 2 - 3 business hours, and in some cases may roll over to the next pickup day. Please note that complicated orders will take longer, and as always the sooner the better.

We will call you when your order is ready. Please make sure we have a good phone number for you.

Please do not place your order and then immediately drive in as all orders are processed in the order they come in. Again, most pickup orders are running 2 to 3 hours from the time we receive the order.

Our webstore updates every 60 minutes and displays what we have in stock, as well as what's coming back in stock and when. If you need to discuss a sub, or have other questions, please call (703) 241-3874 during business hours. We're here to help!

Order Pick-up Windows:

Tues & Thurs: 12 PM - 5 PM

Saturday: 12 PM - 5 PM



 

Wednesday, March 18, 2020

COVID-19 Update

What We Are Doing
All of our high-contact surfaces are being cleaned and sanitized with a dilute bleach solution on a regular schedule. This includes refrigerator door handles, credit card terminals, sales counter tops, etc. Mail orders are being picked and packed using nitrile gloves.

What You Can Do
All are welcome, however, fewer people in the store at any given time is believed to be safer for all of us. Please help us with this by leaving behind "non-essential homebrewing staff" whenever possible so we can all maintain reasonable social distance. Other options include:

Mail-order: www.mylhbs.com is live and we process orders every business day. Most items ship for $7.99 in the DMV area and deliver the next business day. Please note that orders may take a little longer to leave our premises because of higher than normal volume. You can also call in an order or ring us to check inventory, discuss substitutions, etc. Sorry, but we cannot hold items since our guests can shop online around the clock.

In-store pickup: To minimize your time spent in the shop you can order through the webstore and select Store Pickup as the shipping method. We are aggressively sanitizing our mill handles so crushing grain when you come in should be reasonably risk free. If you would prefer to do this at home we are offering our Evil Twin two roller grain mill at $25 off at $74.99. Please consider this option as it's been challenging for us to keep pace with the larger orders that have been rolling in. But we're trying!

Curbside/no contact pickup: As simple as ordering online and specifying this in the comments section at checkout. No tips necessary but we do accept contributions of Pliny or Heady (kidding, although we won't say no...)         

In both cases we will call you to let you know when the order is ready for pickup so please make sure we have a good phone number for you.

Growler Fills
Effective immediately, we have elected to stop filling previously used growlers. We have new glass available which we will sell at half off until this passes and we fill 16 ounce crowlers which are single use. We know this is a big change but in the absence of any guidance I feel this is in the best public interest. We also have plenty of interesting commercially packaged beer for sale.

Changes In Hours
So far it's business as usual but I foresee some form of changed hours going forward. Please watch this space for further information.

I hope everyone reading this remains healthy and that we all weather through this successfully. As always we appreciate your business and wish each and every one of our guests the very best.

Cheers!

- Derek R. Terrell, Owner